BlackRock Center for the Arts
PHOTOGRAPHY RELEASE: BlackRock reserves the right to use photographs and video, taken in class or at the Center, of students, participants and/or their artwork for the purposes of instruction and/or advertising and promotion of BlackRock and its programs.
REGISTRATION: Online registrations for classes and camps are available at blackrockcenter.org and are confirmed immediately. Spaces cannot be held without payment. Students and parents are also welcome to register over the phone by calling 301.528.2260 or in person at the Front Desk. Online registration is not available after the first meeting of the class. Those interested in joining a class after the first meeting may do so in-person or over the phone at the discretion of the BlackRock Education Department. Registrations will not be accepted for classes after the second meeting.
REGISTRATION CONFIRMATION: Confirmations will be emailed for class registrations. Waiting lists will be set up for classes at maximum enrollment and you will be notified when space becomes available.
CONSERVATORY VS SEASONAL CLASSES: A Conservatory class is defined as a year-long class that builds a student’s skills throughout the academic year. A Conservatory student takes the same class with the same teacher for the year and is expected to participate in the full class. A student who wishes to join a Conservatory class after the first class has begun must receive permission from the instructor and the Director of Education. A pro-rated tuition fee will be calculated based on the date the student joins the class. Conservatory classes culminate in mid-year conservatory demonstrations in December and spring conservatory recitals in June on our main stages. A Seasonal class is a shorter sequence of classes spanning a single session: fall, winter, spring, or summer. Seasonal classes culminate in open classes and performances during our sharing week: the last session of every class. Seasonal classes will not be prorated for late registration.
CONSERVATORY PAYMENT PLAN: For our year-long Conservatory classes, we have several payment plan options available. Payment plans can only be processed using a valid credit card. The first installment of the selected payment plan, plus a $20-$50 processing fee depending on the plan selected will be due immediately at the time of registration (See website for details). For those joining the Conservatory in January, the only payment plan options available is a two part plan (50% down, balance due February 1). When setting up an online payment plan, you must click “Accept Payment Plan” in order to move forward with your selected plan, otherwise the full amount of the class will be charged at the time of registration. If you purchase a year-long Conservatory class and a Seasonal (only fall, winter, spring or summer) class/camp at the same time, the selected payment plan will only apply to the Conservatory class. Your Seasonal class must be paid in full at the time of registration. If a credit card is declined, families have 10 days to supply BlackRock with their payment and must provide a new valid credit card. Failure to pay a scheduled payment after the 10-day grace period will result in withdrawal of that student from the class and all payments made to date as part of the payment plan will be forfeited. For more details on Payment Plans for Conservatory classes, visit our website under “Education Policies.”
CLASS CANCELLATIONS: BlackRock reserves the right to cancel a class for any reason. In the event BlackRock must cancel a class, full refund of tuition is guaranteed. Early enrollment is advised to reserve a space in each class and to avoid possible cancellation.
SUBSTITUTIONS: BlackRock reserves the right to substitute faculty when necessary. Refunds will not be issued due to a change in faculty.
PAYMENT INFORMATION: Payment must be made at the time of registration by cash, check or credit card. Checks and money orders should be made payable to BlackRock Center for the Arts and must include name, address, home and work telephone numbers, and participant’s full name. There is a $35 charge for returned checks. VISA, MasterCard, AmEx and Discover payments are accepted. Spaces will not be held without payment or payment plan agreement.
SEASONAL PAYMENT PLAN: For classes being held in just our fall, winter, spring and summer sessions, education invoices totaling $400 or more for classes and/or camps, a payment plan is available. Requests for payment plans must be made in person at BlackRock or over the phone they may not be made online. Payment plans are available using a valid credit card for payment only. 50% of the registration fees plus a $20 payment plan processing fee are due in full at the time of registration. The balance will be automatically charged by the registration system to the credit card on file prior to the start of the first class. If the credit card charge should fail, payment is due in full prior to the second class or the student will automatically be withdrawn and all payments made to date as part of the payment plan forfeited. Should the student choose to not attend class after registering, all withdrawal policies and fees will remain in effect.
TRANSFERS, REFUNDS, AND WITHDRAWALS: Requests for refunds and withdrawals may be made by calling the Education Department at 301.528.2260 or by emailing firstname.lastname@example.org. A credit is not convertible to a refund at any time. Credits are good for one calendar year from the date the credit is issued. When BlackRock cancels a class, we will call the payer/registrant to offer options of transfers, credits or refunds. None of these will be processed without direct communication between the payer/registrant and the Education Staff. If we do not hear from a payer/registrant for more than 4 weeks after a class Is cancelled, we will automatically process a credit. The Education department will make every effort to contact a payer/registrant by email and phone. See information below to see if you qualify for a refund. Refunds may take six to eight weeks for processing.
SEASONAL REFUNDS (Fall, winter, spring or summer classes only):
If…BlackRock cancels a class, then full refund will be given.
If…a student requests refund 2 weeks or more prior to class start date, then a full refund less $25 processing fee will be given.
If… student requests refund within 2 weeks before class start date, then a full refund less $50 processing fee will be given.
If…student requests refund within the first two weeks of class, then a 50% tuition refund or 100% class credit will be given.
If…student requests refund after the first two weeks of class, then no refunds will be given*
*Refund requests made after the first two weeks of a class may be given under special circumstances. Requests must be submitted in writing to the Director of Education and will be awarded at their discretion.
If…BlackRock cancels a class, then a full refund will be given.
If…a student requests refund 2 weeks or more prior to class start date, then a full refund less $25 processing fee will be given.
If…a student requests refund within 2 weeks before class start date, then a full refund less $50 processing fee will be given.
If…a student requests refund after the class start date, there will be no refund for classes already taken. Those who have paid in full at the time of registration will receive a full refund of remaining months of class less a $120 penalty fee. Those who are on 2-part and 3-part payment plans will receive a refund of tuition paid less a 4-class value penalty. Those who are on monthly payment plans will be charged for that month’s tuition plus one additional month’s tuition.
All fees including payment plan, materials and costume fees are non-refundable in all cases.
*Patrons who pay in full at the time of registration and decide to leave the class may request a pro-rated credit for their remaining classes at the time of the credit request. Meaning if a credit is requested in January 2018, a credit may be issued for the pro-rated monthly value of February-May, 2018. No credits may be issued for classes that have already occurred. Payment Plan surcharges are not refundable.
MATERIALS FEE: Students in adult and teen classes are responsible for their own supplies; a list of supplies will be available at the first class. There is a materials fee for all children’s visual art classes that is included in the listed price of the class; see specific classes for details. Materials fees are non-refundable.
COSTUME FEE: A costume fee of $52 is included in the listed price for Conservatory Dance classes. Costume fees are non-refundable.
DISCOUNTS: A $15 discount on classes is available for BlackRock members at the Family Fan membership level of $125 or above. For further information about member- ship, please contact our Development Department at 240.912-1056. Workshops are excluded from the membership discount.
STUDENT CONDUCT: As a professional arts center, BlackRock is committed to providing quality programming for all who wish to participate and does not discriminate on the basis of color, race, ethnic or national group, gender, sexual orientation, or disability. BlackRock requires all students and visitors to treat others in a respectful manner and reserve the right to take appropriate action in support of this policy. BlackRock also reserves the right to ask any student to leave or withdraw if he or she is disruptive to the class or interferes with the safety of others. In this case, there will be no refund. BlackRock has a “Zero Tolerance” policy in regard to physical or verbal abuse, theft, vandalism and the use of any and all illegal substances.
PARENT/GUARDIAN SUPERVISION: An adult should supervise children (students and siblings) when he/she is not in class. Neither the instructor nor any staff is responsible for students prior to or after class times in which the child is enrolled. Students will not be allowed in any classroom or performance space without an instructor present. Children are not permitted in adult classes and adults are not permitted in children’s classes, even as observers, unless otherwise noted. Anyone behaving inappropriately in the facility will be asked to leave.
ATTENDANCE/MAKE UPS: BlackRock offers make up classes during the designated make-up week for classes cancelled by BlackRock or the instructor. We do not offer make up classes for students who miss class due to personal circumstances. Classes missed by students cannot be prorated, rescheduled, or refunded.
LATE PICK-UP: Parents may be assessed a $10 late charge if a child is picked up more than 15 minutes after class/camp ends. An additional $1 per minute charge will accrue for any time thereafter. Students who are consistently picked up late may be charged the fee after five minutes past the ending time of the class or removed without refund.
LIABILITY: BlackRock is not liable for the loss of property or the loss of artwork belonging to the students. Due to limited storage, any artwork left after the session has ended may be discarded by the staff.
MEDICATION: If a student is attending a camp at BlackRock, prescription medications may be administered by BlackRock staff only if a Prescription Medication Authorization Form is filled out for that specific medicine. This form can be found on our website under “Education Forms.” At no other time is BlackRock staff authorized to administer medication to students or campers.
INCLEMENT WEATHER POLICY: BlackRock always closes when the Montgomery County government is closed. BlackRock does not follow MCPS school closings or delays. When there is a report of potential inclement weather, BlackRock will make a decision by 12:00pm on weekdays and 7:30am on weekends whether or not we will be open for classes that day. BlackRock reserves the right to change a decision from open to closed after these specific times, should the weather worsen. Information about closing will be provided on our website (www. blackrockcenter.org), Facebook page, and via a voice message at 301.528.2260 x1032. Do not use Google Search as a means of determining the operating hours of BlackRock in cases of inclement weather. Class meetings canceled because of inclement weather will be made up when possible during the designated make-up week. Although BlackRock will make every effort to make-up all canceled classes during the winter session, we cannot guarantee that all make-ups will occur.
HEALTH & SAFETY: While BlackRock Center for the Arts and its instructors make every effort to provide a safe learning environment, there is always the risk of an accident. Students and their family will be responsible for any medical or other costs incurred resulting from illness and/or claims or damages arising out of personal injury of any kind. In the event of any medical emergency, BlackRock Center for the Arts is authorized to administer first aid and /or to seek emergency medical treatment.
Registration and payment of class fees implies acceptance of all policies listed.