Please email your resume and cover letter to email@example.com.
No calls, please.
Part-time Box Office and Front Desk
We are looking for a Part-Time Box Office and Front Desk Associate to join our Patron Services team. This position is part-time (from 6 to 25 hours/week) and reports to the Patrons Service Manager.
The Part-Time Box Office and Front Desk Associate is responsible for answering the telephones, general e-mail/correspondence and greeting visitors as the first point of contact for the Center. In addition, this position provides administrative support to all departments, as requested.
The ideal candidate must be an involved team member- able to work as a liaison between the staff and patrons. A successful candidate will demonstrate a “can-do” attitude, swift problem-solving skills, exceptional customer service skills and motivation to help others.
Job duties and responsibilities include but are not limited to :
- Respond to public inquiries via phone, email and in-person, providing information and assistance to the public in a courteous manner.
- Greet visitors, monitor doors/arrivals and ensuring a presentable lobby area.
- Unlock building in the mornings and secure the building in the evenings, as necessary.
- Assist with the box office operations: selling tickets, processing payments, seating by reserved seating chart.
- Assist the education department through student registrations and accepting payments/arranging payment plans.
- Perform diversified general clerical duties to all departments to include but are not limited to: photocopying, faxing, mailing, filing.
This candidate MUST have :
- Cash handling experience
- Demonstration of exceptional customer service
- Intermediate to advanced MS Office knowledge including Outlook and Excel
- Team-centric, friendly/personable attitude
- Willingness to support other departments as needed
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sit, stand, walk and work at a computer, relative to an office environment
- Ability to work weekdays, evenings and weekends, flexible schedule
Our Organization has an institutional commitment to the principle of diversity. In that spirit, we welcome applications from all qualified individuals without regard to race, religion, creed, color, gender, sexual orientation, age, disability or national origin.
To apply, email your cover letter and resume with “Part-time Box Office and Front Desk Associate” specified in the subject line to firstname.lastname@example.org. Direct calls and/or in-person requests to be seen will be denied.
Job Type: Part-time
Salary: $12.50 /hour
Assistant Production & Operations Manager
POSITION TITLE: Assistant Production and Operations Manager
REPORTS TO (TITLE): Production and Operations Manager
DIRECT REPORTS (TITLES): Permanent Part Time Technician, Over-Hire Staff
CLASSIFICATION: Exempt, not eligible for overtime
DUTIES AND RESPONSIBILITIES: The Assistant Production and Operations Manager is responsible to assist the Production and Operations Manager for all technical and operational aspects of presented performances, rental performances and events, educational and special events, as assigned, and, when the Production and Operations Manager is absent from the facilities serve as the Production and Operations Manager. Duties include the operational care and maintenance of the Mainstage Theater, the Studio Theater, and the Outdoor Theater of the BlackRock Center for the Arts. In addition, this includes oversight that all building facility needs are met working through the Montgomery County services group. This position requires skilled work, coordination, and cooperation with both professional and non-professional workers.
- Ensure that all technical aspects (lighting, audio, video, etc.) of performances/space rentals/special events are supported and executed properly in a timely manner.
- Help plan and implement departmental operations and capital projects budget as required.
- Help coordinate lighting and sound for performances/space rentals/special events, as necessary
- Help oversee the training and adjudication of the permanent Part-Time Technical Associate.
- Help recruit, train and lead over-hire crew as necessary, ensuring adequate staffing
- Determine proper skill set and competencies
- Allocate crew scheduling hours and dissemination of information to crew members
- Ensure OSHA compliance and safety
- Know how to process timely payroll for part-time over-hire sound, lighting, and general technicians.
- Prepare venue(s) for performances/space rentals/special events
- Set up equipment, lights, sound, etc
- Test all equipment
- Handle any technical details during the performances/space rentals/special events and serve as main problem-solver
- Serve as primary contact for vendors used to maintain instruments and equipment (i.e., piano tuners, equipment repairs, etc.)
- Help oversee the successful delivery of 3 sessions of musical theater Summer Camps, providing services as Production and Operations Manager
- Work with contracted instructor for each production to ensure that each total production stays within financial, time, labor, and physical availability and constraints
- Coordinate set design, lighting, sound, and set construction
- Implement or create any lighting plots or lighting needs for musical, theatrical, dance, and other events and classes (hanging, circuiting, focusing, gelling, etc.).
- Help manage technical production aspects for special events (i.e., Gala, Education Recitals, Open House, New Year’s Eve, and other one-time events)
- Help maintain inventory and purchase expendable materials (i.e, tape, lighting color, lamps, etc.), as well as capital equipment associated with responsibilities to insure 100% readiness of all facilities.
- Help maintain Rep Light Plots in the Mainstage and Studio Theaters.
- In conjunction with the Production and Operations Manager, make timely Advance Calls to performers, managers or individuals who use the facility in order to advise them and determine their technical needs.
- Document all Advance Calls on the Advance Expense Evaluation Form; file Advance Expense Evaluation Form in the appropriate show folders; distribute Advance Expense Evaluation Form to all involved parties.
- Help arrange the rental/purchase, delivery, return, and payment of any approved additional equipment rental needs (e.g. audio-video, backline sound equipment, supplemental lighting equipment) and perishable purchases (e.g. color media, specialty tapes and discs).
- Help oversee and maintain technical areas of the operations including Scene Shop and Stage Storage.
- Help work with Art League of Germantown representative on art gallery exhibits to ensure all technical needs of visual artists are executed properly
- In conjunction with the Rentals Manager, insure company event and space calendar is accurate and up-to-date for performances, rentals and other special events.
- Assist Rentals Manager, Box Office/Volunteer Supervisor, Gallery Director, and House Manager in the planning and implementation of all aspects of the operations as needed.
Building Operations, Safety and Facilities Maintenance
- Perform basic physical maintenance on facility (changing light bulbs, minor painting, and carpentry, etc).
- Serve as secondary liaison with Montgomery County Operations and Security for facility building maintenance and for Montgomery County events held in the building.
- Help ensure that building and all spaces are secured after each performance or event, working with other staff, as necessary.
- Work with security consultants to assess, implement and install building security upgrades
Information Technologies and Telecommunications
- Help ensure that facility, telephone systems, office equipment, and other office technologies are maintained and working properly.
- Update, maintain and/or service equipment working with outside vendors, as needed.
- Facilitate training needs of Center staff.
- Serve as engaged and involved team member, supportive of the varied experiences and perspectives of internal and external customers.
- Support and actively build an office culture dedicated to superior customer service that exceeds member expectations.
- Assume other responsibilities as assigned.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit, stand, walk and work at a computer, relative to an office environment
- Ability to work a flexible work schedule, including weekends and evenings, as required
- Ability to lift up to 75 lbs; occasionally up to 150 lbs
- Exposure to high voltages
- Ability to climb and work at heights for extended periods of time
- Some local travel required
EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS: Training in theater, dance, music, visual, graphic and other performing arts.
- Experience in stage production with knowledge and ability to operate stage lighting and sound reinforcement equipment
- Ability to operate basic hand and power tools common in construction industry safely and efficiently
- Ability to operate specialty tools, such as sound mixers and processors, lighting controls and their systems
- Knowledge of building systems and operating principles
- Detail oriented with exceptional organizational and time management skills
- Demonstrated ability to use tact and diplomacy when dealing with difficult situations
- Superior project management skills and the ability to handle multiple activities simultaneously
- Demonstrated leadership abilities
- Strong information technologies skills with an understanding of network systems and emerging office technologies
- Proven ability to work independently and in a team-based environment
Technical and Crew (Part Time)
We are accepting technical and crew applicants for flexible ongoing yearly over hire needs in our multi-purpose facility. We seek able bodied candidates who can offer support in lighting (design/programming/execution), sound (design/programming/ execution), and general operational needs (event setup/oversight/strike). Applicants who seek additional hours may also choose to be trained for other organizational support (front desk/box office). Compensation ranges between $12.50 - $18/hour with increases offered for tenure and skilled responsibility. BlackRock is a short 10 minute Route 100 Ride On trip from the Shady Grove Metro and has ample parking onsite. No calls, please.
EDUCATION DEPARTMENT POSTINGS
Year-Round Teaching Artists (All arts disciplines)
BlackRock Center for the Arts in Germantown, MD engages the community to explore, experience and celebrate the arts. BlackRock is currently seeking talented, motivated and experienced teaching artists for a variety of art classes for students of all ages.
MAJOR PURPOSE OF THIS JOB:
BlackRock teaching artists demonstrate comprehensive knowledge of curriculum in the subject field and are able to generate enthusiasm for artistic learning and positive professional relationships with students.
EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:
- High school degree or equivalent; Associate’s degree preferred
- Extensive experience in one or more artistic genres
- Two or more years’ experience teaching one or more genres of dance, theater, music/instrumental instruction and/or visual art
- Prove the ability to work in a team-based environment
- Demonstrate the ability to be organized and adaptable
- Very strong classroom management skills
- Excellent oral communication and interpersonal skills with strong problem-solving experience
HOW TO APPLY:
Please send cover letter and resume to Andy Hughes, Education Manager: email@example.com. Please specify in your cover letter your experience in the different artistic disciplines and number of years you have been teaching. Please also include the age range you are most comfortable teaching (i.e. Pre-K, Elementary, Middle, High School or Adult). NO CALLS PLEASE. BlackRock is an equal opportunity employer.
Internships at BlackRock Center for the Arts
The BlackRock internship program is designed to provide meaningful learning opportunities and on-the-job experience to college juniors/seniors, graduate students and recent college graduates with an interest in the performing arts and/or arts administration. Summer interns work at BlackRock 20 hours per week during Spring (March- May), Summer (June-August), Fall (September-November) and Winter (December-February).
The BlackRock internship program is made up of two components:
1.) 50% PROJECT BASED: Each intern will complete a project of his/her choice. The chosen project must adhere to the following guidelines. The project must:
- have a focus or be a subject of interest to the intern or applicable to their major/area of expertise;
- provide a resource or service to BlackRock Center; and, once completed, be a tangible piece to be used in a portfolio when job-seeking or interviewing.
Interns will be assigned a project mentor, and have access to high-level staff on an ongoing basis for consultation and support on the project. Interns will present his/her project to the full staff upon completion.
2.) 50% DEPARTMENTAL SUPPORT: In addition to the selected project, interns will provide departmental office support to one of the following departments:
- Fundraising & Events
- Finance & Administration
- Marketing & Communications
- Education & Outreach
- Facilities & Technology
Upon completion of an internship, BlackRock interns will earn two complimentary tickets to one show in the following season. Successful interns will receive a letter of recommendation from a senior level staff member of BlackRock Center. If applicable, some interns may receive college credit for the internship.
How to Apply:
Please send the following materials:
- Cover letter - please describe a project that you plan to work on and the department you wish to support during your internship.
- Updated resume
- Three references (professional or educational)
Submit materials to firstname.lastname@example.org (with the subject line "Internship").
Mission and Objectives: BlackRock Center for the Arts exists to inspire the community to explore, experience, engage and excite through the arts. In its active pursuit to make the arts central to the lives of local residents, BlackRock is committed to providing quality programs that develop lifelong participants in the arts. BlackRock Center for the Arts builds community through and for the arts.