Employment Opportunities

BlackRock sign

Current Opportunities:


 Part-time Box Office and Front Desk Associate

This position is 6 to 10 hours per week for Weekend and Evenings shifts.

Major purpose of this job : Part-time Front Desk Associate is responsible for answering the telephones, general e-mail/correspondence and greeting visitors as the first point of contact for the Center. In addition, he/she provides administrative support to all departments, as requested.

Job duties and responsibilities :

  • Greet visitors and announce to appropriate staff.
  • Ensure that lobby brochure racks are full and clear unsolicited materials from lobby area.
  • Receive and distribute packages as they arrive.
  • Respond to incoming telephone calls to the main telephone line, direct caller to website, or route call to appropriate staff when unable to answer inquiry.
  • Manage general voice mail box, including message recording and forwarding all received messages to appropriate staff.
  • Respond to incoming e-mail to the general e-mail box, direct to website, or route to appropriate staff when unable to answer inquiry.
  • Respond to public inquiries on the phone and in person, providing information and assistance to the public in a courteous manner.
  • Oversee security by monitoring doors and arrivals
  • Unlock spaces in the morning and lock spaces and turn off lights in the evening, as necessary.
  • Assist with the box office operations: taking reservations, taking payments, seating; data entry in database under direction of Patron Services Manager and ensure delivery to patron.
  • Accept payments/registrations from parents and provide receipts for education department
  • Perform diversified general clerical duties to all departments to include but are not limited to: photocopying, faxing, mailing, filing
  • Closing/Opening the building as needed

Other responsibilities

  • Serve as engaged and involved team member, supportive of the varied experiences and perspectives of internal and external customers.
  • Support and actively build an office culture dedicated to superior customer service that exceeds member expectations.
  • Assume other responsibilities as assigned

Physical requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit, stand, walk and work at a computer, relative to an office environment
  • Ability to work evenings and weekends, flexible schedule

Education, Experience, knowledge, and skill requirements:

  • High school degree or equivalent
  • Basics in MS Office and desktop computers.
  • MUST have at least six months of customer service skills in person and by phone with a demonstrated ability to use tact and diplomacy when dealing with difficult situations
  • Detail oriented with exceptional organizational and time management skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills with strong problem-solving experience
  • Demonstrated ability to handle multiple activities simultaneously
  • Demonstrated ability to develop strong volunteer and professional partnerships
  • Proven ability to work in a team-based environment
  • Accurate with payment processing and reporting

Preferred Skills:

  • Associate’s degree
  • Speak Spanish, at least have the ability to understand and to make one’s self understood to all Spanish speaking individuals.
  • Proficiency in MS Office
  • Cash handling experience
  • One year of customer service experience

Blackrock Center for the Arts has an institutional commitment to the principle of diversity. In that spirit, we welcome applications from all qualified individuals without regard to race, religion, creed, color, gender, sexual orientation, age, disability or national origin.

Salary: $10.75/hour

HOW TO APPLY:
Please send cover letter and resume to jobs@blackrockcenter.org and CC Marquise Dixon-Willis, Patron Services Manager: MDixon-Willis@blackrockcenter.org. Please specify in your cover letter your experience in the different artistic disciplines. NO CALLS PLEASE. BlackRock is an equal opportunity employer.


EARLY CHILDHOOD ARTS EDUCATORS

BlackRock Center for the Arts in Germantown, MD engages the community to explore, experience and celebrate the arts.  BlackRock is currently seeking talented, motivated and experienced teaching artists with significant Early Childhood and Parent/Child Class experience in Theater, Music, and Dance/Movement.

MAJOR PURPOSE OF THIS JOB: BlackRock early childhood teaching artists demonstrate comprehensive knowledge of curriculum in the subject field and are able to generate enthusiasm for artistic learning and positive professional relationships with students between the ages of 2 and 5 and their parents/guardians.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

  • High school degree or equivalent; Associate’s degree preferred
  • Extensive experience in one or more artistic genres
  • Two or more years’ experience teaching one or more genres of dance, theater, music/instrumental instruction and/or visual art
  • Ability to plan and execute multi-week classes for young students and parents to take together
  • Prove the ability to work in a team-based environment
  • Demonstrate the ability to be organized and adaptable
  • Very strong classroom management skills
  • Excellent oral communication and interpersonal skills with strong problem-solving experience

Year-Round Teaching Artists (All arts disciplines)

BlackRock Center for the Arts in Germantown, MD engages the community to explore, experience and celebrate the arts.  BlackRock is currently seeking talented, motivated and experienced teaching artists for a variety of art classes for students of all ages.

MAJOR PURPOSE OF THIS JOB: BlackRock teaching artists demonstrate comprehensive knowledge of curriculum in the subject field and are able to generate enthusiasm for artistic learning and positive professional relationships with students.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

  • High school degree or equivalent; Associate’s degree preferred
  • Extensive experience in one or more artistic genres
  • Two or more years’ experience teaching one or more genres of dance, theater, music/instrumental instruction and/or visual art
  • Prove the ability to work in a team-based environment
  • Demonstrate the ability to be organized and adaptable
  • Very strong classroom management skills
  • Excellent oral communication and interpersonal skills with strong problem-solving experience

 

HOW TO APPLY:
Please send cover letter and resume to Jason DeMarchi, Director of Education: jdemarchi@blackrockcenter.org. Please specify in your cover letter your experience in the different artistic disciplines and number of years you have been teaching. Please also include the age range you are most comfortable teaching (i.e. Pre-K, Elementary, Middle, High School or Adult).  NO CALLS PLEASE. BlackRock is an equal opportunity employer.


Internships at BlackRock Center for the Arts

The BlackRock internship program is designed to provide meaningful learning opportunities and on-the-job experience to college juniors/seniors, graduate students and recent college graduates with an interest in the performing arts and/or arts administration. Summer interns work at BlackRock 20 hours per week during Spring (March- May), Summer (June-August), Fall (September-November) and Winter (December-February).

The BlackRock internship program is made up of two components:

1.) 50% PROJECT BASED: Each intern will complete a project of his/her choice. The chosen project must adhere to the following guidelines. The project must:

  • have a focus or be a subject of interest to the intern or applicable to their major/area of expertise;
  • provide a resource or service to BlackRock Center; and, once completed, be a tangible piece to be used in a portfolio when job-seeking or interviewing.

Interns will be assigned a project mentor, and have access to high-level staff on an ongoing basis for consultation and support on the project. Interns will present his/her project to the full staff upon completion.

2.) 50% DEPARTMENTAL SUPPORT: In addition to the selected project, interns will provide departmental office support to one of the following departments:

  • Fundraising & Events
  • Finance & Administration
  • Marketing & Communications
  • Programming
  • Education & Outreach
  • Gallery
  • Facilities & Technology

Benefits:
Upon completion of an internship, BlackRock interns will earn two complimentary tickets to one show in the following season. Successful interns will receive a letter of recommendation from a senior level staff member of BlackRock Center. If applicable, some interns may receive college credit for the internship.

How to Apply:
Please send the following materials:

  • Cover letter – please describe a project that you plan to work on and the department you wish to support during your internship.
  • Updated resume
  • Three references (professional or educational)

Submit materials to jobs@blackrockcenter.org  (with the subject line “Internship”).

Mission and Objectives:  BlackRock Center for the Arts exists to inspire the community to explore, experience, engage and excite through the arts.  In its active pursuit to make the arts central to the lives of local residents, BlackRock is committed to providing quality programs that develop lifelong participants in the arts.  BlackRock Center for the Arts builds community through and for the arts.